1. Acceptance of Terms
By accessing and using our services, you agree to abide by these terms and conditions. If there is anything you are uncomfortable with, please let us know or, if necessary, refrain from using our platform.
2. User Account
a. To access certain features of the Portal, you may need to register an account. You agree to provide accurate and complete information during the registration process.
b. Protect your account credentials and notify us immediately of any unauthorized access. You are responsible for all activity on your account.
c. Account transfers are not allowed. In the event of the user's death, the account will be closed. Check our Privacy Policy for more details.
3. Payment Policy
By registering for a course, you agree not to use an invalid or unauthorized payment method. We may update your payment methods using information from our payment service providers. We reserve the right to disable access to any course for which we have not received adequate payment.
4. Refund Policy
If our services do not meet your expectations and needs, Franchise Institute provides a generous 7-day refund window to ensure your satisfaction, in accordance with our Refund Policy. In addition, the Franchise Institute reserves the right to adjust course prices and refund policies as needed.
5. Use of Services
By using our services, you must comply with the law. Make sure your actions on our platform comply with local regulations. You are solely responsible for understanding and complying with applicable laws. We reserve the right to block or terminate your account for any reason, with or without notice, including violation of our terms and conditions.
6. Modification of Terms & Conditions
Franchise Institute maintains the right to make adjustments to these terms and conditions as necessary. Such modifications will be effectively communicated through our dedicated Portal to ensure transparency. We believe in keeping you informed about any changes that may impact your experience.
7. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at franchise.institute@pernas.my.