Franchise Institute | Operation Management

Course Details

Operation Management

Course Overview

Operation Management is designed to provide a hands-on practical guide to operate business and assess the existing business process flow for better performance.

Level: Intermediate
Duration: 2 day(s)
Fee: RM 900.00 per participant

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Upon completion of this course, you will be able to:

Understand the essentials of business operations management.
Prepare a basic business process workflow encompassing four (4) critical success factors in delivering operations excellence.
Identify key performance indicators for each factor in franchise business for better monitoring and management.
Make better business decisions in driving better profitability balanced with excellent operation management.

BIT Pre-Franchisors

Classroom based lecture, interactive group discussion and presentation.

Courses are delivered by Pernas Certified Trainer

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