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FRANCHISE TRAINING - ROADMAP TO FRANCHISE & FRANCHISE OPERATION MANAGEMENT

Course Details

FRANCHISE TRAINING - ROADMAP TO FRANCHISE & FRANCHISE OPERATION MANAGEMENT

Course Overview

Roadmap to Franchise & Franchise Operations Management is a two-day intensive training programme designed to provide participants with a practical understanding of franchise development and effective business operations.

  • Level: Basic
  • Duration: 2 day(s)
  • Fee: RM 756.00 per participant
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Upon completion of this programme, participants will be able to:

  • Understand the fundamentals, structure and key concepts of franchising.
  • Differentiate the roles and responsibilities of a franchisor and franchisee.
  • Evaluate the key considerations involved in purchasing or developing a franchise.
  • Understand essential business processes, governance and operational controls.
  • Apply practical approaches to employee management, retention and workplace discipline.
  • Identify relevant performance indicators to monitor and improve business performance.
  • Gain awareness of crisis management, digital business, delivery workforce management and sales tax requirements.
  • Develop a clearer roadmap for building, systemising and scaling a sustainable franchise business.

This programme is suitable for:

  • Aspiring entrepreneurs interested in starting a franchise business.
  • Existing business owners planning to expand through franchising.
  • Prospective franchisors and franchisees.
  • Franchise owners, managers and operations personnel.
  • Business development, management and supervisory personnel.
  • Entrepreneurs seeking to strengthen their business systems and operational performance.
  • Individuals who wish to gain practical knowledge of franchise development and management.

No prior experience in franchising is required.

Classroom – Lecture on fundamentals and theory and interactive discussion.

Courses are delivered by Pernas Certified Trainer

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